SHIPPING AND RETURN POLICIES

At Sam Motorz, we strive to make your car-buying experience as seamless as possible. Please review our shipping and return policies to understand how we handle vehicle delivery and returns.

Shipping Policy

1. Delivery Options

  • Local Pickup: You can choose to pick up your vehicle directly from our designated location. Details will be shared after the purchase is finalized.
  • Home Delivery: We offer delivery services for your purchased vehicle to your preferred address. Additional charges may apply based on your location.

2. Shipping Fees

  • Shipping fees vary based on the delivery location and vehicle size. Exact charges will be calculated and communicated during the purchase process.
  • All shipping fees must be paid in full before the vehicle is dispatched.

3. Delivery Timeline

  • Delivery timelines depend on the location and shipping method selected. Typically, delivery is completed within 7-14 business days.
  • We will provide updates and tracking details throughout the delivery process.

4. Inspection at Delivery

  • Upon delivery, you are required to inspect the vehicle thoroughly before signing the delivery receipt.
  • Any issues or damages must be reported immediately to the delivery personnel and our customer support team.

Return Policy

1. All Sales Are Final

  • Vehicles purchased through Sam Motorz are sold "as is" and all sales are final. Returns, exchanges, or refunds are not permitted except under specific circumstances outlined below.

2. Return Exceptions

Returns will only be accepted under the following conditions:

  • The vehicle delivered is not the one purchased (e.g., incorrect model or specifications).
  • Significant undisclosed damage or defects are identified that were not stated in the vehicle listing or inspection report.

3. Return Process

  • If you meet the criteria for a return, you must notify us within 48 hours of receiving the vehicle by contacting our customer support team at [Insert Contact Email/Phone].
  • The vehicle must be in the same condition as delivered, with no additional mileage or damage, and must include all original documents and accessories.
  • Upon approval, the vehicle must be returned to our designated location at your expense unless otherwise agreed.

4. Refunds

  • Refunds, if applicable, will be processed after the vehicle has been returned and inspected. Refunds will be issued to the original payment method within 7-10 business days.
  • Shipping fees and additional charges are non-refundable.

Contact Us

If you have any questions about our shipping and return policies, please reach out to:info@sambusinesssolutions.com.